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Topic

Server Chip

Problem / Need advice
#1
  • summer
  • mail
  • 2024/10/25 09:13

I am currently a lunch server at a Japanese restaurant. The restaurant is open all night with no lunch break, but servers rotate with dinner servers at 4:30pm.
Since there is one server for both lunch and dinner, each server gets a tip.
However, the customers around 4:30pm are more subtle; it is the lunch server who is in the middle of the meal, and the dinner server who takes the check and lowers the plates.
The dinner server gets a tip for that customer.

Is this a normal part of the server duties ? I have a few questions about the subtleties of the shift times.
I do not place a check on a customer while they are eating before I come up, as it is against the rules.

Please let me know if there are any differences in calculation between Japanese and American restaurants.
Thank you very much.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • こまけえな
  • 2024/10/25 (Fri) 09:57
  • Report


If there are several servers, the tip is usually split with the cooks
How convenient!

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • 昭和のおとっつぁん      .
  • 2024/10/25 (Fri) 19:18
  • Report

Do you not share tips with other employees?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • 非常識な奴
  • 2024/10/26 (Sat) 09:21
  • Report

I don't think the chef has anything to do with it because it's a tip for the person who did the serving, and the head split with the other servers is against the will of the customer who placed the tip.

is ? divided differently in different restaurants and I've never seen a customer complain.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#6
  • summer
  • 2024/10/26 (Sat) 10:46
  • Report

#2 Komakeena-sama

You seem to have poor reading comprehension. You don't seem to understand the intent of my question, so
you don't have to bother to comment.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#7
  • summer
  • 2024/10/26 (Sat) 10:48
  • Report

#4 Thank you tip to the server

Thank you. I now understand the system of servers in American restaurants.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#8
  • こまけえな
  • 2024/10/26 (Sat) 11:13
  • Report

If you can't say, "This table's tip is mine, please give it to me later," then you'll have to quit and go somewhere else.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#9
  • TRASH . .
  • 2024/10/26 (Sat) 11:48
  • Report

How conscientious of you to be able to keep the chips to yourself.
Usually everyone splits it, including the people behind the kitchen.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#10
  • 学生時代にサーバー
  • 2024/10/27 (Sun) 13:45
  • Report

We'd all share Tip ?
When we got a good Tip, the servers would tell each other and say GOOD JOB! I miss it.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#11
  • 学生時代に板前
  • 2024/10/27 (Sun) 13:51
  • Report

I remember when I was young, I worked at a sushi counter.
A customer gave me a special tip, saying, "This is for you, I paid the usual tip separately.
Still, the restaurant confiscated it and we split it up.
I wonder if that's how it is ?.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#16
  • ボケた高齢者
  • 2024/10/28 (Mon) 22:26
  • Report


I sometimes feel like tipping at a Japanese restaurant because the service is so good I sometimes feel like tipping at a Japanese restaurant because the service is so good ?
I sometimes feel like tipping at a Japanese restaurant because the waitresses at Japanese restaurants just come to take your order and bring your food. The waitresses in Japanese restaurants just come to take your order and bring you your food, and that's it, they just give you a busy atmosphere and don't call out to you
I don't go to Japanese restaurants anymore except for Hachitaro because they are so stupid.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#17
  • サーバー一筋
  • mail
  • 2024/10/29 (Tue) 08:20
  • Report

You should properly share the tip with the kitchen behind the scenes.
A restaurant is a business of the heart, and someone who cannot show sincerity to the same employees will not be able to show sincerity to the customers.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#18
  • 田舎君
  • 2024/10/29 (Tue) 09:26
  • Report

The problem is that TIP is not a rule. Servers and customers think a lot because of TIP. There is no conclusion to the many things that are said to each other, and it is taboo to talk about politics, religion, and TIP in a conversation of three or more people. Someone is watching you work hard.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#19
  • ボケた高齢者
  • 2024/10/29 (Tue) 12:35
  • Report

TIP,
The tipper has the rules and regulations of the restaurant, if you are dissatisfied, just say so
The payer puts a tip of 18% ~ If you are dissatisfied with the service, don't put it down
It's a rule, nothing complicated, and it's not hard to do.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#21
  • キビシイ
  • 2024/10/29 (Tue) 21:54
  • Report

Okay, the question of which server the tip goes to at shift change time is a vexing one.

The general rule is that if a customer arrives during the lunch server's time and finishes his/her meal during the dinner server's time, the tip often goes to the dinner server. However, this varies from restaurant to restaurant and there is no clear rule. The same case can be found in some American restaurants.

Some approaches:

Promoting teamwork: Another approach is to divide the tip between lunch and dinner servers. This is a way to make it feel especially fair.

Check restaurant policy: It is best to check with the restaurant manager about the tip distribution policy and follow their instructions.

It is natural to question the current rules, so it is important to discuss this with the restaurant manager and other colleagues to find a solution.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#22
  • 経営者の頭痛の種
  • 2024/10/30 (Wed) 09:37
  • Report

It's not a restaurant that started yesterday, and the rules have been established for a long time. It's not orderly for newcomers to complain about it
Then, we should discuss it and say that currently each person is supposed to get one, but from now on we will collect them once and distribute them equally, wouldn't that be digging a grave ??

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#23
  • キビシイ
  • 2024/10/30 (Wed) 15:13
  • Report

That is correct. It can be disruptive for a new employee to challenge an existing rule. If the current rules are considered fair, it may be wise to follow them.

If you feel there is room for improvement, it may be beneficial to have a quiet discussion with your manager or to exchange ideas with other colleagues.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#24
  • summer
  • 2024/10/30 (Wed) 23:08
  • Report

Thank you all for your answers. The tip is of course split with the kitchen staff at the time. It is not the sole responsibility of the server.
However, since only servers rotate between lunch and dinner shifts, the kitchen staff is not affected. I am a little uncomfortable with the service I give being passed on to other servers as I believe the service I give is included in the customer's tip, but I will try to come to terms with it somewhere.
Thank you !

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#25
  • こまけえな
  • 2024/10/31 (Thu) 20:38
  • Report

1 > Each server gets a tip.
24 > Tips are of course split with the kitchen staff at the time. It is not the server's monopoly.

What, the restaurant collects it once ? # That's not what you said 1

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#26
  • キビシイ
  • 2024/10/31 (Thu) 21:08
  • Report

The explanation apparently lacks consistency. It is understandable that there is some confusion as to whether each server receives tips directly or whether the restaurant collects them once for distribution with the kitchen staff. Perhaps it would be best to reconfirm this frankly with the staff.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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