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Topic

Internet

Problem / Need advice
#1
  • net
  • mail
  • 2020/09/07 18:03

I have been using Spectrum for many years since the Timewarner days, and about 6 months ago the speed started to slow down drastically and the connection started to break up. Has anyone else had the same experience ?
I had a technician come and look at it and he said he replaced a part ( about the size of an AA battery ) that was rusted. The modem was also replaced with a new one supplied by the company. However, although the interruption has stopped, the frequent slowdown of the speed has not been fixed. I have a router right next to my PC, so I don't think it's a Wi-Fi problem. I would appreciate any advice from anyone who knows more about what is wrong. I live in Cerritos.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#18
  • 感染?
  • 2020/12/16 (Wed) 09:52
  • Report

Might want to get that checked out🙄.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#19
  • 倍金萬
  • 2020/12/16 (Wed) 10:03
  • Report

I'm doing it in the parking lot of a nearby mall, so I'll go there.

There are osore that this intention is also forgotten after a few hours.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#21
  • そもそも
  • 2020/12/16 (Wed) 11:33
  • Report

If you're a shut-in living alone, you don't need to get tested ?.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#22
  • 私のだけ遅い
  • 2020/12/21 (Mon) 07:02
  • Report

Sorry for the flight.

I use an iPhone xs. I recently got high speed internet and my whole family is comfortable with it, but I'm the only one who has gotten worse.

Even my very old computer seems to have no internet problems as it is now faster when using the web.

I am frustrated with a condition that causes me to reboot several times a day. The reboot is either done by pressing and holding both of the top two buttons on the left and right at the same time, or by sliding off the screen with the volume ↑ ↓ right button.

I've been using the iPhone for a long time, but lately I've been having a lot of personal problems and I'm depressed.

Is there anything I should check other than rebooting ? By the way, I am using it in English.

Thank you very much.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#24
  • Sho
  • 2020/12/21 (Mon) 10:15
  • Report

I am Spectrum but I use a modem I bought myself and I don't use the Spectrum OEM.

I turned it all down when I signed up and said I would do the setup myself and did it myself without a technician.

The communication speed is much faster than I had heard, and sometimes well over 100Mbps, probably due to my own modem.
If I connect with 5G, I can finish several tens of GB of PS4 software in a few minutes, which is faster at my home in the US than at my home in Japan.

There were definitely times when the line speed would slow down around evening with the Corona disaster.
My apartment has a coaxial cable, but I have the impression that it is probably a system similar to Japanese cable TV, or perhaps a hybrid type that communicates by changing to optical signals with a converter between optical and electrical signals in the middle. Usually, in an apartment, one line is shared by several households, so the line speed depends on the number of households sharing the line and the communication volume of each household. You are not usually told how many households your line is shared with.

Perhaps the increase in the number of internet users and the volume of traffic in the Corona Disaster has ( reached the limit of either the converter or the cable, ) which I don't know if it is in the apartment, and has limited the speed.

Also, coaxial cables tend to pick up noise, and the speed of the line can easily go up or down depending on the weather and the surrounding environment, such as whether it is along a main road or in a residential area.

I do not use genuine modems and routers, so I cannot provide details on genuine products; however, because genuine products from manufacturers are not expensive, their maximum transmission speed is often lower than that of commercially available products at the same price. However, if the communication speed is slow, whether it is due to the modem or the router, or whether there is a problem with the internet line equipment in the facility ( apartment or on Spectrum's own ) side, the only way to know is to try replacing the modem and router with non-genuine ones. In the case of Spectrum, however, you will not be able to connect to the Internet even if you replace the modem and router with non-original ones; you will need to change your contract plan and provide Spectrum with the serial number to allow communication.

The submitter said that replacing the modem did not improve the problem, but in that case it is unlikely to be a modem problem.
You may want to check the line speed once you are wired in. Also, at what time of the day does the line speed drop? Especially in the evening and around midnight, when there are many users, the line speed often drops for the above reasons.

If the connection speed drops to a few Mbps even in the early morning, it is unlikely that the maximum connection speed is a few Mbps even with a genuine modem in this day and age, so it may simply be that there are many Spectrum users who share a modem, or that some users have a high traffic volume. We recommend you to try another company such as AT&T.

I don't know about iPhone problems, since I don't use Apple products and have only used Android, but I think you should check the free space of the apps ・ that are running all the time. If the free space is getting low, I would recommend moving data to an SD card or moving photos and videos that have not been referenced for a long time to an external HDD, SSD, etc. Also, if your device is old, you may have reached the limit of the communication speed due to the recent increase in the communication volume of each application. In that case, it is better to change to a new model.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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